Current:Home > reviewsT-Mobile is switching some customers to pricier plans. How to opt out of the price increase. -Zenith Investment School
T-Mobile is switching some customers to pricier plans. How to opt out of the price increase.
View
Date:2025-04-16 09:54:52
If you’re a T-Mobile customer, take a close look at your phone bill.
The cell phone carrier is running a test in which it automatically switches some customers to more expensive rate plans unless they opt out.
"We haven’t kicked it off yet, this would be a small-scale test where we reach out to a small subset of customers who are on older rate plans to let them know they have the opportunity to move to newer, better plans with more features and more value," T-Mobile said in a statement to USA TODAY.
The rate hike affects some customers on older unlimited plans such as T-Mobile One, Simple/Select Choice, Magenta and Magenta 55 Plus. Those customers will be migrated to Go5G.
The new plans increase the cost per line by $10 (or $5 a line with auto pay). Go5G plans start at $75 a month per phone line including taxes and fees.
"Eligible customers would hear from us when this starts," T-Mobile said. "No customer accounts will be changed until then."
How to opt out of the T-Mobile rate hike
Customers can choose to stay on their current or similar plan if they prefer, T-Mobile said. If you want to opt out, call T-Mobile customer service.
T-Mobile markets itself as a customer-friendly “Un-carrier” but, with its 2020 takeover of Sprint, it has led a wave of consolidation that has left consumers with fewer choices.
T-Mobile-Sprint mergerWill you pay more for your cellular plan?
The carrier – now the country’s second largest of three nationwide cell phone networks – pledged not to raise rates on plans for three years to win regulatory approval for the Sprint takeover.
Rivals AT&T and Verizon raised rates on older plans last year.
veryGood! (4285)
Related
- Selena Gomez's "Weird Uncles" Steve Martin and Martin Short React to Her Engagement
- The Biden administration demands that TikTok be sold, or risk a nationwide ban
- Two Years After a Huge Refinery Fire in Philadelphia, a New Day Has Come for its Long-Suffering Neighbors
- U.S. arrests a Chinese business tycoon in a $1 billion fraud conspiracy
- 'No Good Deed': Who's the killer in the Netflix comedy? And will there be a Season 2?
- A Federal Judge’s Rejection of a Huge Alaska Oil Drilling Project is the Latest Reversal of Trump Policy
- Sarah Ferguson, Duchess of York, Shares How Her Breast Cancer Almost Went Undetected
- Israeli President Isaac Herzog addresses Congress, emphasizing strength of U.S. ties
- South Korean president's party divided over defiant martial law speech
- Silicon Valley Bank's collapse and rescue
Ranking
- Louvre will undergo expansion and restoration project, Macron says
- A Furious Industry Backlash Greets Moves by California Cities to Ban Natural Gas in New Construction
- U of Michigan president condemns antisemitic vandalism at two off-campus fraternity houses
- There were 100 recalls of children's products last year — the most since 2013
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
- Brother of San Francisco mayor gets sentence reduced for role in girlfriend’s 2000 death
- Novo Nordisk will cut some U.S. insulin prices by up to 75% starting next year
- Officer who put woman in police car hit by train didn’t know it was on the tracks, defense says
Recommendation
Paris Hilton, Nicole Richie return for an 'Encore,' reminisce about 'The Simple Life'
Thawing Permafrost has Damaged the Trans-Alaska Pipeline and Poses an Ongoing Threat
Pollution from N.C.’s Commercial Poultry Farms Disproportionately Harms Communities of Color
Janet Yellen says the federal government won't bail out Silicon Valley Bank
Senate begins final push to expand Social Security benefits for millions of people
Biden’s Pick for the EPA’s Top Air Pollution Job Finds Himself Caught in the Crossfire
Las Vegas police search home in connection to Tupac Shakur murder
Biden’s Pick for the EPA’s Top Air Pollution Job Finds Himself Caught in the Crossfire